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Provider One Offline thru Midnight Monday

Provider One Offline thru Midnight Monday

Dear Medicaid Clients,

Provider One will be offline starting 6:00 p.m. Friday, November 9th through midnight, Monday November 12th.

Outage begins: 6:00 p.m. Friday, 11/9/18

Outage Ends: Midnight Monday, 11/12/18

Service Impact during Provider One downtime:

  • Medicaid plans are not available
  • All Medicaid-eligible consumers will receive an error message in the following scenarios:
    • First time applying
    • Currently enrolled, trying to renew
    • Currently enrolled, trying to change plans
  • Error message will display stating that plans are not available

Washington Healthplanfinder WILL BE online during this time.

Contact SafeWest Insurance for assistance at